Shipping and Delivery
We strive to deliver your purchased products in shortest time possible. All orders will be processed as soon as the transaction is confirmed. Currently, we can only send orders to street addresses in Peninsular Malaysia, Sabah and Sarawak. We are unable to ship to any International address.
We deliver all orders using our standard packaging materials. Any special packaging as requested by customer is subject to additional charges.
- Confirmed orders should be processed within 1 to 3 working days (excluding public holidays) and delivery is normally within 3 to 5 working days after being shipped out, but at peak times this may extend to 5 to 7 days.
- We aim to process confirmed orders by the next business day if they are placed before 2PM, Monday – Friday, excluding public holidays.
- Orders placed on Friday after 2PM and over the weekend will start processing on Monday and will be shipped out on Tuesday, excluding public holidays.
- During peak sale/promotional periods, we may not be able to process orders in our usual timeframe due to heavy surges in online orders – you will be advised of any product availability issues when placing your order.
- All shipping/delivery charges are calculated at checkout.