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frequently asked questions

frequently asked questions


Who can use mifold?

mifold is designed for children aged from 4 years old and up. The international version of mifold is distributed in Malaysia and is designed for children weighing from 15kg to 36kg and up to the height of 150cm.

Why should we use mifold?

mifold is a revolutionary new car safety solution. There are many journeys where children do not have a booster (in fact we estimate in as many as 25% of all child journeys - and research has shown that 50% of kids in the USA don't have the right booster when carpooling for the school run) we want to eliminate these risks completely. With a compact and portable device, there are no excuses, a child can always be safe no matter whose car they are in.

How does it work?

A regular booster seat lifts the child to be in the position of an adult. mifold does the exact opposite, instead of lifting the child up it holds the seatbelt down. It does this at three points: there are belt guides on either side of the child's hips to hold the lap belt correctly against the bones and off the soft stomach. These belt guides are adjustable to three sizes to make sure that the belt is always held snugly in place. There is a third clip on a strap that pulls the seatbelt chest strap down correctly onto the bones of the shoulder; away from the face and neck. So like a regular booster, mifold holds the seat belt in exactly the correct position on the bones of the hips and the bones of the shoulder, without needing a big, bulky seat to lift the child. In a collision, the child is protected in the same way. mifold simply works to hold the adult seatbelt correctly on a child.

How does the shoulder strap work?

The adult seat belt chest strap must lie on the child's clavicle (collar bone); not on the face or neck and not over the edge of the shoulder. The mifold shoulder belt positioning strap and clip is attached to the back of the mifold seat and goes behind the child’s back. The clip is then attached onto the adult seat belt chest strap and holds it down on the clavicle. The length of the belt positioning strap and clip is adjusted to the right position.

Is mifold comfortable?

One of our priorities has been to design mifold to be comfortable as well as safe and easy to use. There are more than 100,000 mifold seats in use and in research. We have had positive feedback about comfort and our users tell us that they really do love it. The comfort comes from three design and engineering factors: (i) We use a unique EVA DenseFoam™(Ethylene-vinyl acetate) to provide constant support at the pressure points. EVA is typically used as a shock absorber in sports shoes and boxing gloves. (ii) The foam fabric pad extends to the edge of the seat to ensure there is no hard edge. And (iii) the child’s weight is designed to sink the entire mifold seat into the vehicle cushion, leveling out the two surfaces and minimizing the edge effect. This is exactly the same as with a regular booster seat. They only have a thin layer of foam/fabric on a plastic/styrofoam base and most of the comfort comes from the underlying car seat (the same thing happens with a hard-backed book … try it!).

What are the dimensions of mifold?

When folded, the mifold seat measures approximately 24cm wide, 4cm thick and 12cm deep for the international version. In use, there are 3 different width settings for the Lap Belt Guides, which you set depending of the size of the child. The Lap Belt Guides should be set into the position nearest to, but not touching, the child’s thighs. When the Lap Belt Guide arms are fully extended to position III, it measures 34cm wide. The other settings are 25cm in position I and 30cm in position II.

How durable is mifold?

mifold is constructed using aircraft grade aluminium 6061 and a super tough plastic polymer called Delrin® 100ST from Dupont™. It has been successfully crash tested and each component rigorously tested to ensure its longevity even under the most extreme use as a child car seat.

What are the safety regulations of mifold?

The mifold seat conforms to the international regulation UN ECE R44/04 that covers most countries worldwide including Malaysia. Additionally, mifold also has specific regulatory approval in the following four countries that require their local approvals: Chile, China, South Korea and Taiwan. There are also other region specific versions of mifold designed to pass the safety standards in USA and Canada. Products have been crash-tested hundreds of times in testing facilities around the world (including MGA Research Corporation and Calspan Corporation in the USA, Tass International and TÜV SÜD in Europe, PMG Technologies Inc. in Canada and laboratories in Russia, China, South Korea and Taiwan).

Does mifold have an expiry date?

mifold carries an expiry date of 7-years from the date of manufacture as marked on the product.

Is there a warranty?

Yes, mifold has a 1 year manufacturer's warranty that starts from the date of purchase. There is no need to register your warranty for mifold in Malaysia. Please keep your purchase receipt as proof of purchase in order to claim the warranty. This warranty is applicable to all mifold products sold by authorised retailers in Malaysia.

What is the difference between the EU/International version and the US version of mifold?

There are 2 different versions of the mifold seat. One is compliant with the international regulations UN ECE R44/04 that covers most territories worldwide including Malaysia. The other is compliant with the US and Canadian regulations. The 2 versions vary slightly in size to meet the different regulations and have different labelling requirements and instruction manuals.

Can I use my mifold in a different country?

The international version of mifold, as sold in Malaysia, is regulated for use in every country in the world except: Australia, Canada and the USA. Different countries have different child restraint regulations that require minor design, packaging, labelling and instruction manual differences. These differences mean that we cannot advise you to use a mifold seat in a country where it is not regulated as local law enforcement may not recognize your version of the mifold seat. If you do use your mifold seat in the US, it is suggested that you have your travel documents with you; such as passports, airline tickets, etc. to present to local authorities, to confirm that you are tourists. mifold is ideal for traveling and when used per the manufacturer’s instructions, your mifold seat will always perform as intended wherever you use it.


What is hifold?

The hifold® fit-and-fold™ highback boosteris the ‘world's most adjustable booster™’. hifold®features “MultiFit™” technology, with 243 individual settings, to ensure optimal belt fit and comfort, for every child, as they grow. hifold® is also the first highback with the “MultiFold™” system. hifold®folds fully to an ultra-compact size for storage and portability.

Why use hifold?

hifold® keeps your child safe and comfortable on every adventure. Thanks to our unique “MultiFit™” technology, hifold® is the world’s most adjustable booster™ seat.hifold®has 9 height adjustments, 3 head width adjustments, 3 shoulder width adjustments and 3 hip size adjustments: giving a total of 243 different individual settings! hifold® fits every child for comfort and safety as they grow, whatever their size and shape.

hifold® is the world's first fully folding highback booster

The innovative “MultiFold™” system means that hifold®folds down fully to an ultra-compact size for easy storage. And, at only 4.5kg its lightweight design and convenient carry strap make it ideal for taking on vacation, moving from car to car, or for taxi and Uber trips.

Who can use hifold?

All children should continue to use a child restraint with a five-point harness for as long as possible. Like all boosters, children should start using hifold® when they have outgrown their car seat with a 5-point harness and when they can sit in the booster seat properly for the entire duration of each. Sitting properly means that the child must remain seated without slouching under the lap belt, moving shoulder belt under arm or behind back, or leaning forward or sideways moving out of position so the vehicle belt remains properly positioned. hifold® has one of the broadest height and weight ranges for a highback booster. hifold® can be used by children weighing 15kg to 45kg and 90cm to 150cm tall.

Is hifold safe?

hifold® has a patented design which optimizes the seat belt fit of the lap belt and chest belt. hifold® is a global product, which meets or exceeds all the relevant car seat safety standards including UN ECE R44/04 for most countrie, NHTSA FMVSS 213 for the US, RSSR CMVSS 213 for Canada, CCC for China and various local versions for other markets. hifold is regulated for use in all countries in the world except Australia where regulatory approval is pending.

How does hifold protect my child?

In addition to optimally adjusting the seatbelt fit, hifold has six impact protection zones: 2 x hip, 2 x shoulder and 2 x head. The 6 advanced impact protection zones and 4 layer design ensure optimum comfort and protection. Hifold uses advanced lightweight materials including EPE, EVA, EU foam and a polypropylene shell. The AirFlow™ washable seat cover can be hand-wiped to remove dirt. The entire cover can be removed and washed in a machine. Replacement AirFlow™ washable seat cover will be available in additional colors and with special limited edition designs from time to time.

What are the dimensions and weight of hifold?

Dimensions - Folded down: width 340mm, height 270mm, length 370mm
Unfolded at its largest size: width 465mm, height 770mm, length 435mm
Boxed dimensions: 355mm x height 270mm x length 390mm
Boxed: 4.7kg
Unboxed: 4.5kg

Can I use my hifold in a different country?

hifold® will be one of the world’s first truly global child restraints that can be used in every country in the world. hifold® is designed and engineered to meet or exceed the regulatory standards for every country on earth. hifold is already regulated in the US (NHTSA FMVSS 213), Europe and the Rest of the World (UN ECE R44/04 ) and China. Regulation in Canada is almost complete and the process for regulation in China has begun. As with most child restraints, it may not be possible to have one single product that complies with all regulations. If this is the case, we will make every effort to have the seats comply with as many different regulations as possible.

Does hifold use ISOFIX?

hifold® uses the vehicle installed adult seat belt to restrain the child and to hold the seat in place. It does not use the Isofix or Latch systems.

Is there a danger that hifold will fold whilst in use?

When hifold® is being used by a child in a vehicle, all the folding components are locked securely in place. These folding and locking mechanisms have been created and tested to be strong and secure so that they are not affected by the forces of a potential collision.

What is the difference between hifold and mifold?

The mifold range of grab-and-go car seats will always be the most compact and portable child restraints that we produce. They are so small that one can be kept in a child’s school bag and glove-box so that children can always be safe, no matter whose car they are in. hifold® is our new addition to the world of ultra-compact car seats. hifold® offers the added support, comfort and protection that some parents are looking for in a highback booster. hifold® is fully adjustable and grows with your child. It also folds down to solve your storage and portability needs. For those parents who use mifold as an occasional booster when their regular child restraint is not available, hifold® also offers the option of a daily car booster.

Is hifold as comfortable as other boosters?

hifold® boasts comfortable padded seats and the advanced “MultiFit™” technology means that hifold®can be adjusted to provide optimal belt fit and comfort for all children from 15kg to 45kg and 90cm to 150cm. Thanks to its 243 individual settings you will always be able to find the perfect fit for your child, and hifold® will continue to fit them as they grow.

Is hifold difficult to set up?

The revolutionary design of hifold® means that is can be set up from folded in less than 3 seconds making it ideal for on-the-go situations. hifold® is also easy to fold down for storage in 5-easy steps.

Where is hifold manufactured?

hifold® is manufactured in China. Our manufacturing partners are world renowned manufacturers that are ISO approved and operate at the highest level of manufacturing and quality control standards.

Is hifold washable?

hifold® uses a special AirFlow™ washable fabric seat covers that can be easily removed and washed. The fabric seat pads are machine washable on a delicate 30°cycle and there is a care instruction label attached to the seat covers.

Does hifold have an expiry date?

hifold® has a useful life of seven years from the date of manufacture.

Does hifold have a warranty?

Yes, hifold has a 1 year manufacturer's warranty that starts from the date of purchase. There is no need to register your warranty for hifold in Malaysia. Please keep your purchase receipt as proof of purchase in order to claim the warranty. This warranty is applicable to all mifold products sold by authorised retailers in Malaysia.

The protection zones in hifold are thinner than most other booster seats so does it protect my child as well as other boosters?

The unique, compact portability of hifold is achieved using an advanced, thin, light-weight material for the protective seat pads. hifold uses EPE (Expanded polyethylene) foam, which is more energy absorbent and more elastic than other foams used in traditional booster seats. EPE foam has strong cushioning and shock proofing capabilities even in thinner pads. Its elasticity means that thin pads will not break like traditional brittle foams and it is environmentally safe.

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